Weeeeeeeeellllllllllllllllll, Friday was a LONG day for Erica! Like most jobs, there are MANY, MANY things involved in her job. She doesn't just answer the phone, she has invoicing to do, she has to prepare the driver's packets every week, she has returns to record, and all kinds of other things that I have no clue about! It's a LOT of work, to be sure, but most jobs are!
Her first job was at McDonald's, and her second one was at Applebees. She had been in training for a job at a local retail store (smaller than Walmart, but that type of store), when I called her about the opening at my company. We all know that working in an office is WAY different than working at a fast food restaurant or any restaurant, for that matter! Still, those jobs taught her about one of the most important aspects of ANY job, and that is CUSTOMER SERVICE! As she is the first person our customers will speak to, she is the "voice" of our company. She has experience with that, though, as she worked in our store when it was open and had to answer the phones.
She had a LONG day, and was feeling quite overwhelmed by the time it was over. She was there at about 7:30, because that's when I start, and we didn't leave until about 5:45 p.m. That makes for a long day for anyone, much less a young person who's starting their first job. She was told, on more than one occasion, to be sure to eat her sandwich, but she hasn't mastered the very special art of eating while still answering phones! LOL Now, you have to admit, it IS a special skill to be able to quickly shove your food to the side of your mouth and answer the phone without sounding like you've got a mouth full of food! I think a big part of that is learning to take smaller bites, but that's just me! LOL
Erica is nervous about tomorrow, but I'm sure she will do fine! In fact, I KNOW she'll do fine! I've been praying for her since she got the job, and I know that our Lord and Savior, Jesus Christ, is watching over her! It doesn't get any better than that!
Godspeed to all!
Julie
1 comment:
LOL - yes, learning how to eat and still answer the phone professionally is a special technique - however, I'm sure that she will learn it quickly. :)
I pray God gives Erica peace and wisdom during the days/weeks ahead as she learns this new job. He has her in the palm of His hand!
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